Last Updated: 09/03/2025
All Sales Final:
We make all sales of TV, cable, and Internet services final. We do not issue refunds, credits, or exchanges after you purchase a service. Once you complete a sale, it remains final. A “final sale” policy means no returns, exchanges, or refunds apply once you finish a purchase. We state this policy clearly and simply to prevent confusion.
Non-Refundable Services: We have no trial or grace period. By ordering a service, you acknowledge that you will not receive any refund even if you cancel later or if you partially use a service. (In U.S. law, merchants generally may refuse refunds unless products are defective, but we do not provide any post-purchase credits either.)
Exceptions: We honor only the exceptions that the law requires—for example, if a court or law orders a refund for a defective service. In all other cases, we do not honor return or cancellation requests after you make a purchase.
Support by Phone: Call us at +1 (908) 946-5950 if you have billing questions, service issues, or other concerns. Our representatives review your account and address problems directly. We do not provide customer support through chat or third-party vendors; our in-house team handles all support by phone or email.
Plain Language: We write our policy in simple, direct language so customers clearly understand it. We post the policy in our website footer and link it at checkout, as recommended practice.
By purchasing any service from BestTVCableInternet, you confirm that you have read and agree to our “All Sales Final” policy. Confirm your choices carefully and ask questions by phone before you complete a purchase, because we do not issue refunds afterward.